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Resumé

Kristen Perry

kper6524@student.spcc.edu

 

PROFESSIONAL SUMMARY

 

Outgoing Corporate Recruiter with 5 years of experience. Adept at recruiting for various departments quickly and collaborating with hiring managers. Committed to finding hires in unconventional spaces and knowledgeable about Workday and Microsoft office use.

 

SKILLS

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·   Microsoft Outlook, Word, Excel (pivot tables), and PowerPoint

·   Proficient in Concur, Workday, Ariba, HRIS, and LinkedIn

·   Leadership

·   Resource planning, forecasting, and strategy  

·   Training and development

 

 

WORK HISTORY

 

Bank of America

Talent Acquisition Consultant I, Charlotte, NC- 9/2019 to Present

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  • Managed the recruiting process for Small businesses for the New England, Northeast, and Mid-Atlantic regions where I acted as a trusted advisor and partner to all hiring managers, region executives, business and operations executives, and HR stakeholders. 

  • Increased female hiring within Small businesses from 35% to 46%, POC hiring to 52%, and increased internal mobility by 14%. 

  • Spearheaded a speed-to-hire project plan to increase consistency and efficiency with managers for a better candidate experience. In addition, I created a sourcing project plan analyzing past hires trends and utilizing the data to help guide recruiters to companies where we have found top talent.

  • Developed and implemented the first career development program in Small businesses. In addition, I presented on all offsite meetings and All Hands calls for all three regions and partnered to create the first career development day which equated to over 1600 hours of training for current Small Business employees.

  • Focused on creative and new sourcing strategies to attract top external talent including a monthly newsletter sent to all bankers and consultants in each specific region making them aware of current roles and highlighting the referral process, resulting in more referrals and associate buy-in.

  • Took on the role of LinkedIn SME and ambassador for Consumer, Small Business, and Wealth Management. I also developed and currently present on monthly education sourcing calls for my peers in my organization in which I educate on internal and external sourcing strategies.

  • Actively serve as a D&I Champion and am an active member of the D&I workstream which streamlines new projects and initiates to increase D&I hiring across the Consumer, Small Business, and Wealth Management space.

 

Corporate Site Recruiter, Charlotte, NC - 07/2018 to 9/2019

 

  • Managed the recruiting process from start to finish for the Global Banking and Markets and Consumer Operations Organizations in all of Greater Charlotte

  • Partnered with senior leaders within the Global HR organization and multiple business partners in HR, Leadership Development, Compensation, and finance to create and implement a talent acquisition strategy for identifying internal and external talent

  • Provided consultative search recruiting services; including research, market intelligence, and sourcing Assessed candidates to ensure qualification match, cultural fit, and compatibility.

  • Continuous networking and pipelining to identify a broad and diverse external talent slate attend multiple recruiting events throughout the U.S. to source top and diverse talent

  • Lead resume building workshops for internal candidates and educate our partner program attendees on the recruiting process

  • Provided a strong candidate experience and demonstrate the Bank of America culture

  • Adhered to all OFCCP regulations, and laws pertaining to Pay Inquiry, Pay Equity, and Pay Transparency

  • Planned and executed the 2018 and 2019 Charlotte Career Expo for all internal associates in the Charlotte market to help promote internal mobility within the company

  • Visited colleges and job fairs to inform people about job opportunities and network to find potential            employees

 

Administrative Assistant III, Charlotte, NC - 01/2018 to 07/2018

 

  • Supported three senior-level executives in Global Talent Acquisition by successfully managing and prioritizing all outlook calendars, travel, meeting spaces, reservations, technology requests,  and building access

  • Created excel documents and PowerPoint decks for each executive's projects and deliverables Submit and reconcile all receipts and expenses through Concur

  • Planned and managed all logistics from start to finish for all of the Diversity and Inclusion conferences in various states across the U.S. including all employees’ registration, hotel accommodations, onsite interview schedules, and the Bank of America Welcome/After celebrations

  • Serve on the GHR Happiness Committee to plan monthly outings/events to help with employee engagement and satisfaction Assist with onboarding and off-boarding of employees

  • Composed internal memos and external correspondence for senior management, and reviewed all documentation to eliminate errors

 

 

Flywheel Sports Charlotte – Charlotte, NC

Studio Coordinator, 07/2017 to 01/2018

  • Managed front desk operations and facility requirements

  • Assisted Studio Manager in general day-to-day operations of the studio and provide timely feedback on all studio issues

  • Resolved guest concerns with the highest level of customer service

  • Maintained Flywheel product knowledge; provide proper bike set for all riders, ensuring first-time riders receive information on bike set up, tech pack, Torqboard, etc.

 

Under Armour, Inc. – New York, NY

Senior Assistant Store Manager of Athlete Experience, 01/2016 to 07/2017

  • Oversaw all customer service functions within a 20,000 sq. Ft. store with $9.2M in annual revenue

  • Planned and executed all events in the store and throughout the community for brand awareness and    revenue resulting in an added 20k in annual revenue

  • Assisted in the recruiting and onboard for all new hires

  • Trained 120+ teammates on selling behaviors, technology within our product, and the culture of what it     means to be an Under Armour employee

  • Maintained and evaluated all performance indicators for all 120+ teammates, including 3 assistant managers quarterly

  • Developed and strengthened three full-time customer experience teammates and one assistant store manager Monitored social media and online sources for industry trends

 

Abercrombie & Fitch

Store Manager, Charlotte, NC- 08/2014 to 01/2016

  • Managed three high-volume stores in Atlanta and then promoted to open the first global prototype store for Abercrombie and Fitch as the sole SM for $6 million dollar store.

  • Recruited, oversaw, and trained 40 brand new associates, promoting a culture of efficiency and performance

  • Served as lead visual merchandiser to ensure store followed corporate directives at all times,

  • Led campus recruiting efforts to staff and train managers for other A&F stores in the Charlotte district

  • Re-staffed low functioning 16 associate stores to efficient 40 associate staff within two months Recruit, assess, hire and train three new assistant store managers

  • Devised, deployed, and monitored processes to boost long-term business success and increase profit levels from $1 million annual revenue to $3 million in revenue. 

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EDUCATION

South Piedmont Community College /  Associate of Arts

August 2018-Present

3.8 unweighted GPA

 

The American Musical & Dramatic Academy - New York, NY

Associate of Arts/Musical Theatre

October 2014

4.0 unweighted GPA

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